Cancellation and Refund

1. Introduction

At 360Events, we strive to provide high-quality digital invitation card services that meet your expectations. However, we understand that situations may arise where you need to cancel an order or request a refund. This Cancellation and Refund Policy outlines the terms and conditions for such requests.

2. Cancellation Policy

Due to the nature of our digital products, cancellations are generally not possible once an order has been placed and the digital invitation has been created. We encourage you to carefully review your order details before finalizing your purchase.

3. Refund Policy

All sales are final, and refunds are not available for digital invitations once they have been created and delivered. This policy is in place because digital products are intangible and cannot be returned or exchanged once delivered.

4. Exceptions to Refund Policy

We may, at our sole discretion, consider refund requests under the following circumstances:

• Errors in the Product: If there is a significant error in the digital invitation that is the result of our fault (e.g., incorrect design, misspelling of text provided by us), please contact our customer service team within 7 days of receiving the invitation. We will review your request and may provide a corrected version or issue a partial or full refund.
• Non-Delivery of Product: If you do not receive the digital invitation within the specified delivery timeframe and have not received any communication from us regarding delays, you may be eligible for a refund. Please contact us with your order details for further assistance.

5. How to Request a Refund

If you believe you qualify for a refund based on the exceptions listed above, please follow these steps:

• Contact our customer service team at info@360events.in within 7 days of receiving the digital invitation.
• Provide your order number, details of the issue, and any supporting documentation or screenshots.
• Our team will review your request and respond within 5-7 business days.

6. Processing Refunds

If your refund request is approved, we will process the refund to your original payment method. Please note that it may take 5-10 business days for the refund to appear on your statement, depending on your payment provider.

7. Changes to This Policy

360Events reserves the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Continued use of our services after changes have been made indicates your acceptance of the new policy.

8. Contact Us

If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us at info@360events.in.

By using the 360Events website, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy.